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How to Choose a Car Repair Shop If you’re having issues with your car, you have to find a good auto repair shop to help you get back on the road. But of course, it’s not always easy to know which one in your area is the best for you. Here are tips to make things easier: Seeking Referrals
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Among the best ways of finding a reputable car repair shop is to ask people around you for recommendations – friends, relatives, neighbors, coworkers, etc. Ask for these referrals before a problem begins so when it does, you’ll know whom to call.
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Reviewing Certifications Drop by the car repair shop you’re interested in and take a look at certifications displayed on their windows or walls. The Federal Trade Commission actually recommends this. Certifications make no guarantees, but they do increase the chances that the shop’s employees are updated with their training and thus more equipped to handle your vehicle. Checking with the Better Business Bureau Before taking your car to the repair shop, check with the Better Business Bureau to know their reputation. There you would know if they’ve dealt with customer complaints in the past, and if so, how these were fixed. Understanding Your Warranty If your car is still covered by a warranty, you have to bring it to the dealer to have it repaired. Car warranties can be confusing in terms of who may or may not repair it. That means you may not be allowed to choose a shop that is not affiliated with your dealer. Remember that you may not be covered by the warranty anymore if you violate it, so if you’re unsure, ask your dealer. Being Observed It’s easy to get to know a business just by looking at its office or working area. Begin by checking out a car repair shop’s parking lot. There should be other vehicles within the same value range as yours, and the area must be clean and organized. Definitely, the office and waiting room should be tidy, with copies of their fees and labor rates posted on the wall. Choosing a Specialist Regardless of your car’s make and model, do find a repair shop that is a specialist. Shops that specialize in certain brands are most up-to-date in terms of training and equipment, and that is very important especially for major repairs. Asking for References Lastly, it is recommended by the no less than the National Institute for Automotive Service, that consumers ask references when trying out an auto repair shop. This will help you visualize how an experience with any particular shop may go if you choose it.